Privacy Policy
Welcome to Verdant Pulse. This Privacy Policy describes how Verdant Pulse collects, uses, and discloses your personal information when you visit or make a purchase from our site, verdantpulse.sg, or engage with our holistic health programs, nature-inspired fitness classes, wellness retreats, nutritional guidance, and mental well-being workshops. We are committed to protecting your privacy and handling your personal data responsibly and in compliance with applicable data protection laws.
1. Information We Collect
We collect various types of information from and about users of our online platform and services, including:
- Personal Identifiable Information (PII): This includes information you voluntarily provide to us when you register for an account, subscribe to our newsletter, enroll in a program, or contact us. This may include your name, email address, postal address, phone number, date of birth, and payment information. For certain wellness programs, we may collect health-related information (e.g., dietary restrictions, fitness levels, medical history relevant to participation) only with your explicit consent and for the purpose of ensuring your safety and tailoring our services.
- Usage Data: We automatically collect information about how you access and use our site. This usage data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages you visit on our site, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services, including processing registrations for programs, classes, and retreats.
- To personalize your experience and deliver content and product offerings relevant to your interests, including tailored nutritional guidance and mental well-being workshops.
- To process transactions and manage your orders for our services.
- To communicate with you, including sending you updates about your bookings, promotional materials, newsletters, and other information that may be of interest to you.
- To improve and optimize our site and services, develop new offerings, and conduct research and analysis.
- To detect, prevent, and address technical issues or illegal activities.
- To comply with legal obligations and enforce our terms and conditions.
3. Disclosure of Your Information
We may share your personal information in the following situations:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- For Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Data Security
The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or damage. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
6. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You have the right to withdraw your consent at any time where Verdant Pulse relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
7. Third-Party Websites
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not directed to individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail: 111 Lorong Kismis, Singapore, 598112
- By phone: +6591042326